Transforming Businesses into Socially Sustainable Systems

Posts Tagged ‘eroding trust’

Seeing the Perfect Storm of Crisis

In 7 Required MindShifts, Executive coaching on November 4, 2009 at 2:07 pm

This post is from Andrew Harvey‘s website about Sacred Activism. I post it here because he speaks to the challenges we have to address within companies – because companies are driving much of the reality we face daily. This is a wake up call to executives for why we must embrace change. Why we must shift now. And why I started ExecuShift to help executives change.

We have an environmental crisis which is totally threatening our lives and the lives of nature that is much worse than people imagine. We have a crisis in all the major religions because they are retreating into fundamentalism at the very time when the world needs unity more than anything. We have a crisis totally dominated by the corporate mindset which is a bottom line mentality gone mad at the very moment when we need enlightened and unselfish ways of being and acting. And that corporate mindset dominates everything and buys governments and dictates how world trade is done and keeps 2 billion people living on less than a dollar a day in horrible poverty while the rest of the world is strip-mined for an increasingly unsustainable way of life. We have an institutionalized media, a media that’s brought up by the corporate mentality that is just pouring trash and violence and reality shows celebrating the very worst in ourselves and endless stupid celebrity trivia at the very moment when we need to be educated about these crises and inspired to become different kinds of beings to deal with them. We have a way of life that has become so multitasking and so distracted by distraction from distraction that it’s very hard for us to get into direct simple communion with our deepest selves through peace and leisure. The combination of all of those things is the perfect storm of crisis that threatens our health, our wealth, our well-being, our very human future on every level and of course threatens not only our well-being but as we can see the well-being of the creation, we are destroying the planet. So we have to go through transformation and the conditions of that transformation are about to appear in the very difficult and ferocious form because we will have to wake up and we will be woken up. So, what’s important is to prepare for this and to prepare for it from the deepest resources within and from the deepest and wisest reaction without.

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Top Executives Must Rebuild Trust to Lead Companies Out of Recession, Survey Finds

In 7 Required MindShifts, Executive coaching on November 4, 2009 at 9:13 am

This article originally appeared on Talent Management.

I’ve been writing about eroding trust and what executives must do to rebuild it for the past two years. The article and survey below quantifies how employees and organizations feel about this issue. -coop

In order to lead their companies out of the recession, top-level executives will first need to rebuild trust with employees and customers, according to a survey of 148 businesses by Suzanne Bates, author of Motivate Like a CEO: Communicate Your Strategic Vision and Inspire People to Act!

“The recession has damaged trust between top-level executives and employees, and between company leaders and customers,” said Bates, president and CEO of Bates Communications.

“Massive layoffs and cutbacks have harmed relationships between employers and remaining employees. Bankruptcies, closures, and failed business strategies have hurt trust between executives and those they do business with. Senior-level executives must work toward rebuilding that trust,” Bates added.

The No. 1 way that executives will lead their organizations out of the recession is by meeting with customers and prospects to rebuild trust and win business, according to 77 percent of survey respondents.

Trust building was also selected as the ability that current executives most need to develop. Seventy-six percent of survey respondents ranked building trust among employees and customers as the aptitude executives most need to develop.

Furthermore, trustworthiness was rated second as the quality executives will need most to guide their companies post-recession, selected by 60 percent of survey respondents — behind only being visionary, which was chosen by 64 percent.
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ExecuShift #1: From Legal to Ethical

In 7 Required MindShifts, Executive coaching on October 28, 2009 at 9:56 pm

This post is the first in a series explaining the 7 MindShifts Executives Must Make to Thrive in the Post Recession Reality and Create Socially Sustainable Systems.

The first shift every executive must make is from Legal to Ethical. For years, people have hidden behind the law while committing socially disrespectful acts in the executive suite. In the post-recession reality, this will not only be tolerated, but it will be watched, reported and acted on by shareholders, customers and the community at large. Why? There are two main reasons: transparency and trust.

In today’s uber-connected society, nearly everything can be shared. Transparency is critical to a society in crisis where our trust has been betrayed by politicians, businesspeople and corporations. And transparency will only become more expected and widespread as we move forward.

Trust has been eroding in our institutions, including government and big businesses over the past decade. With trust in question, it’s even more important to adopt a stronger ethical framework than the law provides, not only to protect yourself, but also to do what’s right for the people you work with and work for. If you need an ironclad reason to adopt a strong ethical framework, read this short article about the financial implications of eroding trust during the recent recession.